{"company":"connections","company_name":"Appliance Connections","counts":{"CONFIRMED":0,"FAILED":0,"LM":0,"NEEDS_HUMAN":0,"NOT_TEXTED":4,"OPTED_OUT":0,"RESCHEDULE":0,"SKIPPED":16,"UNDELIVERED":0},"date":"2026-10-02","drivers":[{"name":"Devid Figueira","stops":[{"appliance":"refrigerator","asked_after":"","attempts":0,"company":"connections","customer_id":"1591","customer_name":"Call Owner Eliete to schedule","date":"2026-10-02","description":"GE FRIDGE REPAIR - MAKING A NOISE AFTER PLUGGED IN.","driver":"Devid Figueira","event_id":"57330990","event_title":"9-12 LBX 1111","job_id":"58484633","job_number":"59309","language":"en","last_reply":"","list_position":1,"office_stamp":"","office_state":"","phone":"+15613136985","phone_field":"notification_phone_number","phone_masked":"(***) ***-6985","raw_phone":"+15613136985","raw_scheduled_on":"10/02/2026 01:00","route_slot":"10/02/2026 01:00","scheduled_time":"9 AM","service":"SERVICE CALL REFRIGERATOR ","skip_reason":"","sms_since":"","sms_status":"","sms_status_label":"not texted","status":"scheduled","technician":"Devid Figueira","textable":true,"thread":[],"time_window":{"compact":"09:00-12:00","end_h":12,"end_label":"12 PM","end_label_pt":"12h","end_m":0,"label":"9 AM - 12 PM","source":"9-12","start_h":9,"start_label":"9 AM","start_label_pt":"9h","start_m":0},"visit_kind":"service","window":"09:00-12:00","window_label":"9 AM - 12 PM"},{"appliance":"stackable","asked_after":"","attempts":0,"company":"connections","customer_id":"21456","customer_name":"Jose Carlos -  (561) 420-1557","date":"2026-10-02","description":"Dryer don't work I left the clothes hot and wet and smelling like burning\r\n\r\n# 57643 - Jul 23 2026 - $0.00 - bad transmission\r\n\r\n# 57570 - Jul 23 2026 - $620.70","driver":"Devid Figueira","event_id":"57330998","event_title":"10-1 CONF - CALL 30 MIN BEFORE","job_id":"58484972","job_number":"59313","language":"en","last_reply":"","list_position":2,"office_stamp":"","office_state":"CONFIRMED","phone":"+15618708099","phone_field":"notification_phone_number","phone_masked":"(***) ***-8099","raw_phone":"+15618708099","raw_scheduled_on":"10/02/2026 02:00","route_slot":"10/02/2026 02:00","scheduled_time":"10 AM","service":"FULL WARRANTY STACKABLE 24\"","skip_reason":"office already handled it (CONFIRMED)","sms_since":"","sms_status":"","sms_status_label":"not texted","status":"scheduled","technician":"Devid Figueira","textable":false,"thread":[],"time_window":{"compact":"10:00-13:00","end_h":13,"end_label":"1 PM","end_label_pt":"13h","end_m":0,"label":"10 AM - 1 PM","source":"10-1","start_h":10,"start_label":"10 AM","start_label_pt":"10h","start_m":0},"visit_kind":"service","window":"10:00-13:00","window_label":"10 AM - 1 PM"},{"appliance":"refrigerator","asked_after":"","attempts":0,"company":"connections","customer_id":"22429","customer_name":"Call Precious (F)","date":"2026-10-02","description":"FRIDGE REPAIR - THE BOTTOM IS NOT COOLING.","driver":"Devid Figueira","event_id":"57331014","event_title":"11-2 conf","job_id":"58484139","job_number":"59307","language":"en","last_reply":"","list_position":3,"office_stamp":"","office_state":"CONFIRMED","phone":"+19548295183","phone_field":"notification_phone_number","phone_masked":"(***) ***-5183","raw_phone":"+19548295183","raw_scheduled_on":"10/02/2026 04:00","route_slot":"10/02/2026 04:00","scheduled_time":"11 AM","service":"SERVICE CALL REFRIGERATOR ","skip_reason":"office already handled it (CONFIRMED)","sms_since":"","sms_status":"","sms_status_label":"not texted","status":"scheduled","technician":"Devid Figueira","textable":false,"thread":[],"time_window":{"compact":"11:00-14:00","end_h":14,"end_label":"2 PM","end_label_pt":"14h","end_m":0,"label":"11 AM - 2 PM","source":"11-2","start_h":11,"start_label":"11 AM","start_label_pt":"11h","start_m":0},"visit_kind":"service","window":"11:00-14:00","window_label":"11 AM - 2 PM"},{"appliance":"appliance","asked_after":"","attempts":0,"company":"connections","customer_id":"4937","customer_name":"Cheryl (1116)","date":"2026-10-02","description":"FRIDGE REPAIR - THE FIRDGE IS PART IS TOO COLD, FREEZING THE ITEMS.\r\nDRYER REPAIR - NOT WORKING PROPERLY.","driver":"Devid Figueira","event_id":"57331018","event_title":"12-3 lm","job_id":"58319458","job_number":"58932","language":"en","last_reply":"","list_position":4,"office_stamp":"","office_state":"LM","phone":"+15613134572","phone_field":"notification_phone_number","phone_masked":"(***) ***-4572","raw_phone":"+15613134572","raw_scheduled_on":"10/02/2026 05:00","route_slot":"10/02/2026 05:00","scheduled_time":"12 PM","service":"SERVICE CALL MORE THAN ONE- SEE INV","skip_reason":"","sms_since":"","sms_status":"","sms_status_label":"not texted","status":"scheduled","technician":"Devid Figueira","textable":true,"thread":[],"time_window":{"compact":"12:00-15:00","end_h":15,"end_label":"3 PM","end_label_pt":"15h","end_m":0,"label":"12 PM - 3 PM","source":"12-3","start_h":12,"start_label":"12 PM","start_label_pt":"12h","start_m":0},"visit_kind":"service","window":"12:00-15:00","window_label":"12 PM - 3 PM"},{"appliance":"refrigerator","asked_after":"","attempts":0,"company":"connections","customer_id":"22427","customer_name":"Dwyane Peavy","date":"2026-10-02","description":"WHIRLPOOL T/B REPAIR - MAKING NOISE.","driver":"Devid Figueira","event_id":"57331022","event_title":"12-3 conf","job_id":"58475108","job_number":"59297","language":"en","last_reply":"","list_position":5,"office_stamp":"","office_state":"CONFIRMED","phone":"+14702499621","phone_field":"notification_phone_number","phone_masked":"(***) ***-9621","raw_phone":"+14702499621","raw_scheduled_on":"10/02/2026 06:00","route_slot":"10/02/2026 06:00","scheduled_time":"12 PM","service":"SERVICE CALL REFRIGERATOR ","skip_reason":"office already handled it (CONFIRMED)","sms_since":"","sms_status":"","sms_status_label":"not texted","status":"scheduled","technician":"Devid Figueira","textable":false,"thread":[],"time_window":{"compact":"12:00-15:00","end_h":15,"end_label":"3 PM","end_label_pt":"15h","end_m":0,"label":"12 PM - 3 PM","source":"12-3","start_h":12,"start_label":"12 PM","start_label_pt":"12h","start_m":0},"visit_kind":"service","window":"12:00-15:00","window_label":"12 PM - 3 PM"},{"appliance":"washer","asked_after":"","attempts":0,"company":"connections","customer_id":"22433","customer_name":"Manuel #314","date":"2026-10-02","description":"WASHER REPAIR - The washer is moving around all over the place.","driver":"Devid Figueira","event_id":"57331593","event_title":"1-4 LM","job_id":"58486238","job_number":"59319","language":"en","last_reply":"","list_position":6,"office_stamp":"","office_state":"LM","phone":"+17862526734","phone_field":"notification_phone_number","phone_masked":"(***) ***-6734","raw_phone":"+17862526734","raw_scheduled_on":"10/02/2026 07:00","route_slot":"10/02/2026 07:00","scheduled_time":"1 PM","service":"SERVICE CALL WASHER","skip_reason":"","sms_since":"","sms_status":"","sms_status_label":"not texted","status":"scheduled","technician":"Devid Figueira","textable":true,"thread":[],"time_window":{"compact":"13:00-16:00","end_h":16,"end_label":"4 PM","end_label_pt":"16h","end_m":0,"label":"1 PM - 4 PM","source":"1-4","start_h":13,"start_label":"1 PM","start_label_pt":"13h","start_m":0},"visit_kind":"service","window":"13:00-16:00","window_label":"1 PM - 4 PM"},{"appliance":"washer","asked_after":"","attempts":0,"company":"connections","customer_id":"22430","customer_name":"Call Jenny to schedule #213","date":"2026-10-02","description":"WASHER REPAIR - NOT WORKING PROPERLY.","driver":"Devid Figueira","event_id":"57331028","event_title":"1-4 conf","job_id":"58484864","job_number":"59310","language":"en","last_reply":"","list_position":7,"office_stamp":"","office_state":"CONFIRMED","phone":"+15612523682","phone_field":"notification_phone_number","phone_masked":"(***) ***-3682","raw_phone":"+15612523682","raw_scheduled_on":"10/02/2026 08:00","route_slot":"10/02/2026 08:00","scheduled_time":"1 PM","service":"SERVICE CALL WASHER","skip_reason":"office already handled it (CONFIRMED)","sms_since":"","sms_status":"","sms_status_label":"not texted","status":"scheduled","technician":"Devid Figueira","textable":false,"thread":[],"time_window":{"compact":"13:00-16:00","end_h":16,"end_label":"4 PM","end_label_pt":"16h","end_m":0,"label":"1 PM - 4 PM","source":"1-4","start_h":13,"start_label":"1 PM","start_label_pt":"13h","start_m":0},"visit_kind":"service","window":"13:00-16:00","window_label":"1 PM - 4 PM"},{"appliance":"refrigerator","asked_after":"","attempts":0,"company":"connections","customer_id":"22431","customer_name":"Call Jenny to schedule #316","date":"2026-10-02","description":"FRIDGE REPAIR - NEW KIT WAS INSTALLED & THE ICE MAKER IS NOT WORKING.","driver":"Devid Figueira","event_id":"57331031","event_title":"1-4 conf","job_id":"58484868","job_number":"59311","language":"en","last_reply":"","list_position":8,"office_stamp":"","office_state":"CONFIRMED","phone":"+15612523682","phone_field":"notification_phone_number","phone_masked":"(***) ***-3682","raw_phone":"+15612523682","raw_scheduled_on":"10/02/2026 09:00","route_slot":"10/02/2026 09:00","scheduled_time":"1 PM","service":"SERVICE CALL REFRIGERATOR ","skip_reason":"office already handled it (CONFIRMED)","sms_since":"","sms_status":"","sms_status_label":"not texted","status":"scheduled","technician":"Devid Figueira","textable":false,"thread":[],"time_window":{"compact":"13:00-16:00","end_h":16,"end_label":"4 PM","end_label_pt":"16h","end_m":0,"label":"1 PM - 4 PM","source":"1-4","start_h":13,"start_label":"1 PM","start_label_pt":"13h","start_m":0},"visit_kind":"service","window":"13:00-16:00","window_label":"1 PM - 4 PM"}],"total":8},{"name":"Luiz Faria","stops":[{"appliance":"stove","asked_after":"","attempts":0,"company":"connections","customer_id":"18434","customer_name":"Camila P. Gonzalez  (978) 954-4860","date":"2026-10-02","description":"Burner is out in stove.\r\nFULL WARRANTY INV: 53935 - Feb 11 2026","driver":"Luiz Faria","event_id":"57326710","event_title":"10-12 CONF","job_id":"58309130","job_number":"58908","language":"en","last_reply":"","list_position":1,"office_stamp":"","office_state":"CONFIRMED","phone":"+19788760656","phone_field":"notification_phone_number","phone_masked":"(***) ***-0656","raw_phone":"+19788760656","raw_scheduled_on":"10/02/2026 01:00","route_slot":"10/02/2026 01:00","scheduled_time":"10 AM","service":"FULL WARRANTY STOVE","skip_reason":"office already handled it (CONFIRMED)","sms_since":"","sms_status":"","sms_status_label":"not texted","status":"scheduled","technician":"Luiz Faria","textable":false,"thread":[],"time_window":{"compact":"10:00-12:00","end_h":12,"end_label":"12 PM","end_label_pt":"12h","end_m":0,"label":"10 AM - 12 PM","source":"10-12","start_h":10,"start_label":"10 AM","start_label_pt":"10h","start_m":0},"visit_kind":"service","window":"10:00-12:00","window_label":"10 AM - 12 PM"},{"appliance":"washer","asked_after":"","attempts":0,"company":"connections","customer_id":"11764","customer_name":"Johanna - (561) 223-5250","date":"2026-10-02","description":"Washer is not working\r\nSVC WARRANTY INV: #58371\r\n08/25/26. Door Switch Replaced","driver":"Luiz Faria","event_id":"57326719","event_title":"11-2 CONF","job_id":"58471257","job_number":"59287","language":"en","last_reply":"","list_position":2,"office_stamp":"","office_state":"CONFIRMED","phone":"+15614461457","phone_field":"notification_phone_number","phone_masked":"(***) ***-1457","raw_phone":"+15614461457","raw_scheduled_on":"10/02/2026 02:00","route_slot":"10/02/2026 02:00","scheduled_time":"11 AM","service":"SERVICE WARRANTY WASHER","skip_reason":"office already handled it (CONFIRMED)","sms_since":"","sms_status":"","sms_status_label":"not texted","status":"scheduled","technician":"Luiz Faria","textable":false,"thread":[],"time_window":{"compact":"11:00-14:00","end_h":14,"end_label":"2 PM","end_label_pt":"14h","end_m":0,"label":"11 AM - 2 PM","source":"11-2","start_h":11,"start_label":"11 AM","start_label_pt":"11h","start_m":0},"visit_kind":"service","window":"11:00-14:00","window_label":"11 AM - 2 PM"},{"appliance":"stove","asked_after":"","attempts":0,"company":"connections","customer_id":"13680","customer_name":"Jorge Samuel","date":"2026-10-02","description":"The stove has 2 burners that won't light, and also reports that the dryer, when in use, emits a lot of steam from one side and feels very hot.","driver":"Luiz Faria","event_id":"57326732","event_title":"12-3 CONF - KEYS IN THE BLACK BOX","job_id":"58482282","job_number":"59300","language":"en","last_reply":"","list_position":3,"office_stamp":"","office_state":"CONFIRMED","phone":"+15616808395","phone_field":"notification_phone_number","phone_masked":"(***) ***-8395","raw_phone":"+15616808395","raw_scheduled_on":"10/02/2026 03:00","route_slot":"10/02/2026 03:00","scheduled_time":"12 PM","service":"SERVICE CALL STOVE","skip_reason":"office already handled it (CONFIRMED)","sms_since":"","sms_status":"","sms_status_label":"not texted","status":"scheduled","technician":"Luiz Faria","textable":false,"thread":[],"time_window":{"compact":"12:00-15:00","end_h":15,"end_label":"3 PM","end_label_pt":"15h","end_m":0,"label":"12 PM - 3 PM","source":"12-3","start_h":12,"start_label":"12 PM","start_label_pt":"12h","start_m":0},"visit_kind":"service","window":"12:00-15:00","window_label":"12 PM - 3 PM"},{"appliance":"stove","asked_after":"","attempts":0,"company":"connections","customer_id":"17425","customer_name":"Blanca Torres Rivas","date":"2026-10-02","description":"These past days I had to unplug the stove, the oven would turn on its own and don't want any accident to happen.","driver":"Luiz Faria","event_id":"57326737","event_title":"12-3 CONF","job_id":"58482490","job_number":"59301","language":"en","last_reply":"","list_position":4,"office_stamp":"","office_state":"CONFIRMED","phone":"+15615743227","phone_field":"notification_phone_number","phone_masked":"(***) ***-3227","raw_phone":"+15615743227","raw_scheduled_on":"10/02/2026 04:00","route_slot":"10/02/2026 04:00","scheduled_time":"12 PM","service":"SERVICE CALL STOVE","skip_reason":"office already handled it (CONFIRMED)","sms_since":"","sms_status":"","sms_status_label":"not texted","status":"scheduled","technician":"Luiz Faria","textable":false,"thread":[],"time_window":{"compact":"12:00-15:00","end_h":15,"end_label":"3 PM","end_label_pt":"15h","end_m":0,"label":"12 PM - 3 PM","source":"12-3","start_h":12,"start_label":"12 PM","start_label_pt":"12h","start_m":0},"visit_kind":"service","window":"12:00-15:00","window_label":"12 PM - 3 PM"},{"appliance":"stackable","asked_after":"","attempts":0,"company":"connections","customer_id":"19212","customer_name":"Manuel Hostilio Aguilar Reyes","date":"2026-10-02","description":"Stackable not turning on at all, the tenant already checked the power already.\r\nFull warranty inv: #59073 -  Sep 29 2026","driver":"Luiz Faria","event_id":"57326757","event_title":"1-4 CONF","job_id":"58471228","job_number":"59285","language":"en","last_reply":"","list_position":5,"office_stamp":"","office_state":"CONFIRMED","phone":"+15618179682","phone_field":"notification_phone_number","phone_masked":"(***) ***-9682","raw_phone":"+15618179682","raw_scheduled_on":"10/02/2026 05:00","route_slot":"10/02/2026 05:00","scheduled_time":"1 PM","service":"FULL WARRANTY STACKABLE 27\"","skip_reason":"office already handled it (CONFIRMED)","sms_since":"","sms_status":"","sms_status_label":"not texted","status":"scheduled","technician":"Luiz Faria","textable":false,"thread":[],"time_window":{"compact":"13:00-16:00","end_h":16,"end_label":"4 PM","end_label_pt":"16h","end_m":0,"label":"1 PM - 4 PM","source":"1-4","start_h":13,"start_label":"1 PM","start_label_pt":"13h","start_m":0},"visit_kind":"service","window":"13:00-16:00","window_label":"1 PM - 4 PM"},{"appliance":"stove","asked_after":"","attempts":0,"company":"connections","customer_id":"17478","customer_name":"Rosa Idalia Gallegos","date":"2026-10-02","description":"The stove burners are not working,  this is a coil stove.","driver":"Luiz Faria","event_id":"57326760","event_title":"1-4 CONF","job_id":"58473481","job_number":"59293","language":"en","last_reply":"","list_position":6,"office_stamp":"","office_state":"CONFIRMED","phone":"+15612550196","phone_field":"notification_phone_number","phone_masked":"(***) ***-0196","raw_phone":"+15612550196","raw_scheduled_on":"10/02/2026 06:00","route_slot":"10/02/2026 06:00","scheduled_time":"1 PM","service":"SERVICE CALL STOVE","skip_reason":"office already handled it (CONFIRMED)","sms_since":"","sms_status":"","sms_status_label":"not texted","status":"scheduled","technician":"Luiz Faria","textable":false,"thread":[],"time_window":{"compact":"13:00-16:00","end_h":16,"end_label":"4 PM","end_label_pt":"16h","end_m":0,"label":"1 PM - 4 PM","source":"1-4","start_h":13,"start_label":"1 PM","start_label_pt":"13h","start_m":0},"visit_kind":"service","window":"13:00-16:00","window_label":"1 PM - 4 PM"},{"appliance":"refrigerator","asked_after":"","attempts":0,"company":"connections","customer_id":"22426","customer_name":"Perla (Tenant)","date":"2026-10-02","description":"FRIDGE REPAIR - NOT COOLING PROPERLY.","driver":"Luiz Faria","event_id":"57312544","event_title":"2-5 CONF","job_id":"58471953","job_number":"59289","language":"en","last_reply":"","list_position":7,"office_stamp":"","office_state":"CONFIRMED","phone":"+15619006301","phone_field":"notification_phone_number","phone_masked":"(***) ***-6301","raw_phone":"+15619006301","raw_scheduled_on":"10/02/2026 07:00","route_slot":"10/02/2026 07:00","scheduled_time":"2 PM","service":"SERVICE CALL REFRIGERATOR ","skip_reason":"office already handled it (CONFIRMED)","sms_since":"","sms_status":"","sms_status_label":"not texted","status":"scheduled","technician":"Luiz Faria","textable":false,"thread":[],"time_window":{"compact":"14:00-17:00","end_h":17,"end_label":"5 PM","end_label_pt":"17h","end_m":0,"label":"2 PM - 5 PM","source":"2-5","start_h":14,"start_label":"2 PM","start_label_pt":"14h","start_m":0},"visit_kind":"service","window":"14:00-17:00","window_label":"2 PM - 5 PM"}],"total":7},{"name":"Luis Pedroso","stops":[{"appliance":"washer","asked_after":"","attempts":0,"company":"connections","customer_id":"22428","customer_name":"Lourdes Molliner (home)","date":"2026-10-02","description":"ESTATE TOP LOAD REPAIR - WATER DRIPS IN THE MACHINE AFTER CYCLE IS DONE.","driver":"Luis Pedroso","event_id":"57331605","event_title":"ESTATE TOP LOAD REPAIR - WATER DRIPS IN THE MACHINE AFTER CYCLE IS DONE.","job_id":"58483572","job_number":"59305","language":"en","last_reply":"","list_position":1,"office_stamp":"","office_state":"","phone":"+15617587347","phone_field":"notification_phone_number","phone_masked":"(***) ***-7347","raw_phone":"+15617587347","raw_scheduled_on":"10/02/2026 02:00","route_slot":"10/02/2026 02:00","scheduled_time":"","service":"SERVICE CALL WASHER","skip_reason":"no arrival window in the event title","sms_since":"","sms_status":"","sms_status_label":"not texted","status":"scheduled","technician":"Luis Pedroso","textable":false,"thread":[],"time_window":null,"visit_kind":"service","window":"","window_label":""},{"appliance":"refrigerator","asked_after":"","attempts":0,"company":"connections","customer_id":"14640","customer_name":"Jose 561 255 6054 - (561-633-2432)","date":"2026-10-02","description":"FRIDGE IS NOT WORKING \r\nSVC WARRANTY INV: #57917 -  Aug 7 2026","driver":"Luis Pedroso","event_id":"57331611","event_title":"FRIDGE IS NOT WORKING \r\nSVC WARRANTY INV: #57917 -  Aug 7 2026","job_id":"58482631","job_number":"59302","language":"en","last_reply":"","list_position":2,"office_stamp":"","office_state":"","phone":"+15713279199","phone_field":"notification_phone_number","phone_masked":"(***) ***-9199","raw_phone":"+15713279199","raw_scheduled_on":"10/02/2026 03:00","route_slot":"10/02/2026 03:00","scheduled_time":"","service":"SERVICE WARRANTY REFRIGERATOR","skip_reason":"no arrival window in the event title","sms_since":"","sms_status":"","sms_status_label":"not texted","status":"scheduled","technician":"Luis Pedroso","textable":false,"thread":[],"time_window":null,"visit_kind":"service","window":"","window_label":""},{"appliance":"stove","asked_after":"","attempts":0,"company":"connections","customer_id":"19909","customer_name":"Call management #2093","date":"2026-10-02","description":"STOVE NOT WORKING\r\nSVC WARRANTY INV: #58036\r\n08/10/26 - The stove was outside of the unit.\r\nConnected with an extension cord, tested, and no problem found.","driver":"Luis Pedroso","event_id":"57331617","event_title":"STOVE NOT WORKING\r\nSVC WARRANTY INV: #58036\r\n08/10/26 - The stove was outside of the unit.\r\nConnected with an extension cord, tested, and no problem found.","job_id":"58482676","job_number":"59303","language":"en","last_reply":"","list_position":3,"office_stamp":"","office_state":"","phone":"+19179712525","phone_field":"notification_phone_number","phone_masked":"(***) ***-2525","raw_phone":"+19179712525","raw_scheduled_on":"10/02/2026 04:00","route_slot":"10/02/2026 04:00","scheduled_time":"","service":"SERVICE WARRANTY STOVE","skip_reason":"no arrival window in the event title","sms_since":"","sms_status":"","sms_status_label":"not texted","status":"scheduled","technician":"Luis Pedroso","textable":false,"thread":[],"time_window":null,"visit_kind":"service","window":"","window_label":""},{"appliance":"refrigerator","asked_after":"","attempts":0,"company":"connections","customer_id":"22396","customer_name":"Call to Ivonne to schedule","date":"2026-10-02","description":"GE SXS REPAIR - THE FRIDGE IS NOT COOLING PROPERLY.","driver":"Luis Pedroso","event_id":"57331625","event_title":"GE SXS REPAIR - THE FRIDGE IS NOT COOLING PROPERLY.","job_id":"58408075","job_number":"59143","language":"en","last_reply":"","list_position":4,"office_stamp":"","office_state":"","phone":"+19542963748","phone_field":"notification_phone_number","phone_masked":"(***) ***-3748","raw_phone":"+19542963748","raw_scheduled_on":"10/02/2026 05:00","route_slot":"10/02/2026 05:00","scheduled_time":"","service":"SERVICE CALL REFRIGERATOR ","skip_reason":"no arrival window in the event title","sms_since":"","sms_status":"","sms_status_label":"not texted","status":"scheduled","technician":"Luis Pedroso","textable":false,"thread":[],"time_window":null,"visit_kind":"service","window":"","window_label":""}],"total":4},{"name":"Fabio Renesto","stops":[],"total":0},{"name":"Christian Soares","stops":[],"total":0},{"name":"Juan Bernardo","stops":[],"total":0},{"name":"Jenilson Fonseca","stops":[{"appliance":"washer","asked_after":"","attempts":0,"company":"connections","customer_id":"16946","customer_name":"ms white","date":"2026-10-02","description":"Dishwasher not working","driver":"Jenilson Fonseca","event_id":"57327068","event_title":"11-2PM L/M 2:36PM","job_id":"58483010","job_number":"59304","language":"en","last_reply":"","list_position":1,"office_stamp":"2:36 PM","office_state":"LM","phone":"+15619324400","phone_field":"notification_phone_number","phone_masked":"(***) ***-4400","raw_phone":"+15619324400","raw_scheduled_on":"10/02/2026 01:00","route_slot":"10/02/2026 01:00","scheduled_time":"11 AM","service":"SERVICE CALL DISHWASHER","skip_reason":"","sms_since":"","sms_status":"","sms_status_label":"not texted","status":"scheduled","technician":"Jenilson Fonseca","textable":true,"thread":[],"time_window":{"compact":"11:00-14:00","end_h":14,"end_label":"2 PM","end_label_pt":"14h","end_m":0,"label":"11 AM - 2 PM","source":"11-2","start_h":11,"start_label":"11 AM","start_label_pt":"11h","start_m":0},"visit_kind":"service","window":"11:00-14:00","window_label":"11 AM - 2 PM"}],"total":1},{"name":"Neville Hamil","stops":[],"total":0},{"name":"Mariana Est","stops":[],"total":0}],"events_seen":27,"generated_at":"14:59:05","needs_human":0,"resolved":0,"to_send":4,"total":20,"totals":{"events_seen":27,"no_phone":0,"no_window":4,"stops":20,"textable":4},"waiting":0}